A full-sized Network Operations Center, either remote or onsite, complete with all-inclusive service level agreements, is of immense value to businesses that rely on information technology and networking for the routine operations. As such, Mauqah Technology provides state-of-the-art Security Network Operations Center (SNOC) service comprising:
- Certified network engineering professionals
- System administrators
- QoS based on TL 9000
- Customized network monitoring software
- Operators
- A broad portfolio of up-to-date technologies and solutions
- Constant engagements with chief solution providers and information security laboratories as companions
- Full-time support
Thorough monitoring, troubleshooting, and daily-to-day management of an organization’s network and IT operations is Mauqah Technology’s strong-suit. Significant features & benefits of our SNOC include:
- Full-time Monitoring
- Incident management
- Consulting on design
- Security audits
- Capacity planning
- Employment of best practices for business process and operations
- Implementation and Migration Support features
- Issue Tracking, Resolution and Reporting
- Network Optimization
- Performance Management
- Software Maintenance Upgrades
- Backing up Configuration
- Trouble Tickets, Status, Performance & Utilization Reports